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以往的许多研究表明，顾客再购买倾向与顾客满意度之间存在着很强的相关性。
以往的许多研究表明，顾客再购买倾向与顾客满意度之间存在着很强的相关性。Michael等人发现，回购倾向与客户满意度和转换成本密切相关。更高的顾客满意度往往会导致更高的回购倾向，更高的转换成本也会导致更高的回购倾向。
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Many previous studies have shown that customers buy there is a strong correlation between orientation and customer satisfaction. Michael, who found that the repurchase tendency is closely related to customer satisfaction and switching costs. Higher customer satisfaction tend to result in higher repurchase tendency, higher conversion costs will result in higher repurchase tendencies.
正在翻译中..
Many previous studies have shown that there is a strong correlation between customer's propensity to buy again and customer satisfaction. Michael et al. found that buyback tendencies were closely related to customer satisfaction and conversion costs. Higher customer satisfaction tends to lead to higher buyback tendencies, and higher conversion costs lead to higher buyback tendencies.
正在翻译中..
Many previous studies have shown that there is a strong correlation between customer repurchase intention and customer satisfaction. Michael et al. Found that repurchase intention is closely related to customer satisfaction and conversion cost. Higher customer satisfaction often leads to higher repurchase tendency, and higher conversion cost also leads to higher repurchase tendency.
正在翻译中..
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