The concept emphasizes that we should try our best to eliminate the root causes of poor quality products or services, strive not to have poor quality products or services, avoid rework, maintenance and other activities, with "zero defects" as the ultimate goal. Feigenburgm further developed the connotation of quality cost, and proposed that quality cost should run through the whole life cycle of the product, that is, quality cost is formed in the development, design, technical preparation, production and manufacturing and other stages of the product life cycle.
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