我司业务或品保部接到客诉不良信息时，经客服组主管会同业务人员确认后，不

Our quality assurance department or business when customer complaints received bad information, the group in charge of customer service, together with the operational staff confirmed that indeed caused by our bad reasons, and the customer can not use the special mining should be returned to Division I, by the Head of Quality Assurance notification manufacturing, quality assurance, research and development, materials and other relevant units to make timely and isolation of defective products, and decide whether heavy or scrapped.

Division I business or quality insurance department received customer complaints bad information, by the customer service team leader will be confirmed with the business personnel, the cause of the bad is indeed caused by our division, and the customer can not be specifically used to return to our division, by the Department of Quality Insurance, product insurance, research and development, materials and other related units to timely do a good job of misbehaviour isolation work, and decide whether heavy work or scrap.

When the business or quality assurance department of our company receives the customer complaint of bad information, the customer service team leader and the business personnel confirm that the bad reason is caused by our company, and the customer cannot be specially used and needs to be returned to our company, the quality assurance department leader shall inform the manufacturing, quality assurance, R & D, materials and other relevant units to timely isolate the bad products, and decide whether to rework or scrap.<br>