In your case we already know, but our other guests did not matter because this case canceled orders, and you try former guests and new guests illustrate this situation, and we must first collect the money and then sells goods
We already know your situation, but our other guests have not cancelled the order because of this matter, please try to explain the situation with your original guest and new guest, and we must collect the money before the goods.
We have known about you, but the other guests didn't cancel the order because of this. Please try to explain the situation to your original guests and new guests. In addition, we have to collect money before delivery