哈林顿为了避免人们产生“高质量产品需要高质量成本”的误会,认为质量成本

In order to avoid the misunderstanding that "high-quality products require high-quality costs", Harrington believes that quality costs should be renamed "poor quality costs", that is, to make all employees do their work well every time, so that products or services meet quality The required cost is the sum of the cost to identify whether the product or service meets the quality requirements and the loss caused to the company when the product or service fails to meet the expectations of the company or user.

Harrington, in order to avoid the misunderstanding that "high quality products require high quality costs", believes that quality costs should be renamed "poor quality costs", that is, to enable all employees to do a good job every time, so that the product or service meets the quality requirements of the cost of identifying whether the product or service meets the quality requirements and the cost of the product or service can not meet the expectations of the company or users to the enterprise."

In order to avoid people's misunderstanding that "high quality products need high quality costs", Harrington thinks that the quality cost should be renamed as "poor quality cost", that is to make all employees do a good job every time, The cost of the product or service required by the company and whether the quality of the product or service cannot meet the requirements of the company.<br>