After Feigenburgm put forward the concept of quality cost, many quality management experts and scholars at home and abroad, on the basis of this concept, combined with the changes of the times, the development and perfection of quality management theory, respectively, the quality cost has been defined differently. Zhu Lan, a U.S. quality management guru, points out that quality costs are those attributable to poor quality, i.e. costs caused by poor quality. The concept of quality cost is only related to poor quality products, i.e. the cost of producing, discovering, repairing, or avoiding the emergence of various poor quality products. And so on, the costs necessary to produce a good product are not quality costs.
正在翻译中..