At least once a year, the customer will be issued with a customer's desire check form, the customer will fill in according to the contents of the table for the company as a rod comparison, and each can open the missing improvement. Follow the Customer Care Management Program (QP-CS01). All customer requests or construction, by the customer service person to inform the request to reply or improve the policy, and will be the customer's degree of intention, to do the degree of 趨 analysis.
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