Zhu Lan also proposed the concept of "gold in the mine". The so-called "gold in the mine" refers to the total cost that can be reduced by eliminating poor quality products or services. Zhu Lan believes that the cost of a company's poor quality products or services is like a gold mine. People can mine this gold mine and carry out effective quality control on poor quality products or services, thereby greatly reducing the total Quality cost. Crosby put forward the concept of "zero defect", only "do it right the first time" can ensure the lowest quality cost.
Zhu Lan also put forward the concept of "gold in the mine", the so-called "gold in the mine" refers to the elimination of poor quality products or services can reduce the total cost. Zhu Lan believes that the cost of poor quality products or services is like a gold mine, people can fully mine this gold mine, poor quality products or services for effective quality control, thereby greatly reducing the total quality costs. Crosby proposed the concept of "zero defects", only "the first time to do the right" to ensure the minimum cost of quality.
Zhu Lan also put forward the concept of "gold in the mine", which refers to the total cost that can be reduced by eliminating poor quality products or services. Zhu LAN believes that the cost of poor quality products or services is like a gold mine. People can mine this gold mine and effectively control the quality of poor quality products or services, thus greatly reducing the total quality cost. Clausby put forward the concept of "zero defect", only "do it right the first time" can guarantee the minimum quality cost.<br>